There’s a lot not to like about flying these days. Airport security screening is a colossal waste of time that doesn’t make anyone any safer. Airplane seats are smaller and planes are fuller, which brings us all that much closer to the inevitable squalling, temper-tamper-throwing crybaby in the next row. And here I’m just talking about the adults on board.
Adults like Matt Foley whose complaints were deemed serious enough for the Washington Post to highlight in their article Gripes about air travel have some people swearing off certain carriers.
Matt Foley’s breaking point was the coffee. He wanted a cup of joe on a recent Frontier Airlines flight from Washington to Denver, and a flight attendant asked him for a credit card. ‘A buck-ninety-nine for coffee?’ he says. ‘Really? To charge for nonalcoholic drinks almost made me scream.'”
The truly remarkable thing about Matt’s complaint is how familiar it feels to anyone who’s ever taken a commercial flight. But to someone who never has, surely the criticism sounds ridiculous. That’s because it is. Matt wants a cup of coffee and doesn’t think he should have to pay for it. None of us would ever walk into a Starbucks expecting a free cup of coffee. Why do we expect them on our flights?