Great view, but still the worst seat in the house.
We have a secret to share. We actually hate traveling. Don’t get us wrong, we love destinations. It’s the getting there that sucks. That’s especially true when our travel plans involve boarding a commercial aircraft.
This isn’t news to anyone who has flown anywhere in the last decade or two. But a recent article at the travel hacking blog The Points Guy reminded me just how awful we all think air travel really is.
In an industry comparison, airlines ranked near the bottom at a score of 69/100, just ahead of internet service providers, social media and subscription TV services – so way to go airlines, you have cable companies beat!”
The article then goes on to make five suggestions for how airlines could improve customer satisfaction. Unfortunately, his suggestions all miss the biggest reason air travel is so terrible: travelers.
Everywhere Once 